Ticket Agent (Ticketing & Sales)/Seasonal Employment

The Ticketing & Sales Office takes a professional, customer-focused approach while assisting guests with planning their Chautauqua experience, including informing guests of available services, providing price information for a variety of products, cash management and order processing.

Requirements

• Provide detailed information about services and pricing for gate passes, events, parking, class registration, and youth programs.
• Process sales and registrations using multiple software platforms.
• Ensure accurate records of sales transactions and/or refunds in accordance with department procedures.
• Train in all areas of the Patron Experience department to ensure a well-rounded understanding of operations and information about Chautauqua Institution to optimize our guests’ experience.
• Keeps patron purchases and information confidential.
• Know/review all emergency procedures; responds to emergency situations in accordance with policies and procedures.
• Maintains a safe, neat, and well-stocked work area.
• Identify, report, and address any maintenance or safety issues in a timely manner, including informing the supervisor.

Benefits

• Flexible schedules
• Free traditional Chautauqua gate pass
• Referral bonus program