We’re unique and changing lives every day. We’re looking for a Center Clinical Manager to lead clinical care operations, including quality, compliance, human resources, patient experience, and clinical standards of care. The ideal candidate has a strong business and clinical acumen, excellent leadership and communication skills, and a proven track record of meeting and exceeding organizational goals.
Requirements
- Highly developed business and clinical acumen and acuity
- Superb knowledge and understanding of general clinical operations functions, practices, techniques, processes and procedures
- Strong knowledge of medical products, services, standards, policies and procedures
- Excellent knowledge and understanding for clinical care principles, techniques, functions, practices, and procedures
- Excellent oral and written communication skills
- Excellent leadership, interpersonal and organizational skills
- Proven ability to consistently meet and regularly exceed organizational SSP metrics
- Ability to nurture and maintain high Care Promoter engagement and low turnover
- Ability to effectively collaborate and influence team members, including physicians, nurses/case managers, front office staff and leaders, center directors and market/region/division leaders
- Capability to effectively resolve problems and achieve team goals
- Ability to efficiently multi-task, seamlessly shift priorities and manage multiple projects in tandem
- Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties
- Customer-focused, compassionate and empathetic with our patient population and their family members
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement