Center Clinical Manager

The Center Clinical Manager is a leadership role responsible for ensuring that the VIP experience is optimized through our clinical care operations by ensuring efficient center operations including, quality, compliance, human resources, patient experience, and clinical standards of care.

Requirements

• Oversees and leads the clinical teams to ensures VIP service to the center’s patients, family members.
• In partnership with Dyad leaders, manages the center’s clinical operations to ensure organizational objectives relative to SSP metrics, growth and strategy, membership goals are regularly met and/or exceeded.
• Ensures, monitors, and tracks that key performance targets are met, including but not limited to: SSP metrics, wait times, care team integrity/care promoter engagement and turnover.
• Develops protocols and procedures to improve staff productivity.
• Assists with the development and execution of business strategies that promote growth and support our core model.
• Ensures proper back-office staffing scheduling, approves staff timesheets, plans for and manages staffing shortages, performs direct care duties as/when needed.
• Ensures regulatory compliance with OSHA, HIPAA and other governing agencies.
• Analyzes data to provide and provides insights which lead to process and performance improvements.
• Act as a liaison between patients, their families and additional care staff.
• Provides clinical support as requested for market initiatives.
• Manages medical and administrative equipment inventory.
• Manages medical supply inventories to guarantee optimum levels are readily available.
• Completes all required training to dispense medications from medication room.
• Performs other duties as assigned and modified at manager’s discretion.

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance
• Health Insurance
• Dental Insurance
• Vision Insurance