Sr. Service Desk Specialist
CHG HealthcareSalt Lake City, Utah, United States • Fort Lauderdale, Florida, United States • Raleigh, North Carolina, United States • United States
Posted April 6, 2026
52707 - 102003 USD
Full Time
About the Company
CHG Healthcare is a physician staffing firm that connects doctors with patients who need their care.
Job Description
CHG Healthcare is looking for a Senior Service Desk Specialist to join their Service Desk team. The ideal candidate will have experience mentoring and developing junior team members, proficiency in ITSM platforms, and strong ITIL experience.
Requirements
- 5+ years of experience in IT Service Desk or technical support roles
- Hands-on proficiency with ITSM platforms (e.g. ServiceNow, Jira Service Management)
- Practical ITIL experience
- Ability to leverage AI-assisted tools to work smarter
Benefits
- 401(k) retirement plan with company match
- Traditional healthcare benefits
- Flexible work schedules
- Recognition programs
- Family-friendly benefits
- Tailored training resources
- Volunteer time off
- Tuition reimbursement programs
