Implementation Manager UK&I

Choco is a fast-growing startup that aims to make the global food system sustainable by optimizing the way food is sold, ordered, distributed, and financed. As an Implementation Manager, you will be responsible for onboarding and implementing food distributors joining the Choco platform in the UK&I region.

Requirements

• 2-4+ years of experience in SaaS implementation, customer onboarding, project management, or similar roles
• Experience managing multiple customer projects simultaneously with clear delivery outcomes
• Strong stakeholder management and customer communication skills
• Proactive mindset with strong ownership and problem-solving ability
• Experience working with cross-functional teams
• Familiarity with APIs, ERP systems, or technical integrations
• Comfort operating in a fast-growing startup or scale-up environment
• Fluent English (C1/C2)