Business Analyst

We are seeking an experienced Business Analyst to join our Service Delivery Team in Madrid, evaluating business processes and delivering innovative solutions for operational improvement.

Requirements

• Analyze business functions, gather requirements, and construct workflow diagrams.
• Conduct research and data analysis to support business planning and process improvements.
• Provide training and support to end-users.
• Identify and communicate risks and opportunities.
• Collaborate with teams to align on objectives and deliver value.
• Apply cost control, asset utilization, and operational excellence principles.
• Use KPIs, metrics, and financial models to measure and optimize performance.
• Support project management and supply chain planning.
• Suggest out-of-box solutions for process optimization and automation.
• Liaise with country stakeholders to gather requirements and facilitate change management.