We are seeking an experienced Business Analyst to join our Service Delivery Team in Madrid, evaluating business processes and delivering innovative solutions for operational improvement.
Requirements
- Analyze business functions, gather requirements, and construct workflow diagrams.
- Conduct research and data analysis to support business planning and process improvements.
- Provide training and support to end-users.
- Identify and communicate risks and opportunities.
- Collaborate with teams to align on objectives and deliver value.
- Apply cost control, asset utilization, and operational excellence principles.
- Use KPIs, metrics, and financial models to measure and optimize performance.
- Support project management and supply chain planning.
- Suggest out-of-box solutions for process optimization and automation.
- Liaise with country stakeholders to gather requirements and facilitate change management.