Field Service Engineer

Field Service Engineer role at Ciena, a global leader in high-speed connectivity, focused on adaptive networks, flexible work environment, and prioritizing individual growth and well-being.

Requirements

• Monitor and manage project coordination, planning, and execution
• Translate high-level designs into detailed engineering designs
• Support field service technicians and site leads
• Interface directly with customers to deliver engineering designs and provide technical solutions
• Make informed decisions impacting project scheduling, planning, and deliverables
• Resolve technical challenges and escalate issues when necessary
• Ensure adherence to quality standards and technical documentation

Benefits

• Flexible work environment
• People-first culture
• Collaborative and innovative environment