Senior Customer Success Manager

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. We are seeking a Senior Client Success Manager to join our growing team, overseeing implementation, driving renewals, identifying growth opportunities, and ensuring each partner maximizes the value of Circadia's technology in their daily workflow.

Requirements

• 7+ years of experience in account management, client success, or enterprise relationship roles in healthcare, medtech, tech, or SaaS
• Proven track record managing multi-site healthcare clients or long-cycle B2B renewals
• Confident and professional communicator who builds trust quickly at the executive and clinical levels
• Strategic thinker with a consultative sales approach and strong analytical instincts
• Comfortable traveling across the country (approximately 50%)