Head Universal Banker, Brighton Beach Branch

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to internal and external customers while guiding and supporting the branch team.

Requirements

• Lead, coach, and support Universal Bankers and Tellers
• Guide clients and team members in complex transactions
• Champion risk and control
• Exhibit strong sales and service skills
• Act as a subject matter expert for the branch
• Provide exceptional service delivery
• Recognize transaction needs of clients
• Exercise ownership and ensure follow-up items are complete
• Engage clients with a warm friendly smile
• Execute financial transactions in accordance with bank policies and procedures
• Create a warm, welcoming and friendly environment for customers and employees

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages