Head Universal Banker, Newpark Mall Branch
CitiNewark, California, United States
Posted May 7, 2026
56500 - 73700 USD
Full Time
About the Company
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Job Description
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
Requirements
- Lead, coach, and support Universal Bankers and Tellers
- Guide clients and team members in the branch
- Champion risk and control
- Exhibit strong sales and service skills
- Provide exceptional service delivery to internal and external customers
- Responsible for client account and business knowledge
- Energetically greet and interact with clients on the bank floor
- Use marketing tools and digital technology to present product offers
- Connect clients to the appropriate partners
- Take full ownership of clients' problems to resolve client complaints/issues
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages
- paid holidays