Customer Care Coordinator

CIVCO is seeking a Customer Care Coordinator to join their team. The role is responsible for providing excellent customer service, resolving customer complaints, and handling internal customer requests. The ideal candidate will have a positive attitude, strong teamwork and interpersonal skills, and excellent communication skills.

Requirements

• High school degree or GED is required
• One to three year customer service experience is preferred
• Positive attitude with internal motivation and willingness to adapt and learn
• Strong teamwork and interpersonal skills
• Demonstrate empathy, patience, and active listening skills to identify needs of internal and external customers
• Superior Customer Service and problem-solving with quick response time
• Exceptional verbal/written communication skills
• High attention to detail and ability to monitor multiple customers

Benefits

• Company-sponsored health plans
• 401k plans with company matching starting day one
• Lifestyle and tuition reimbursements
• Paid leave