Collections Specialist I

Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with members to resolve payment issues, providing repayment solutions, and implementing strategies to mitigate losses to the Credit Union.

Requirements

• Minimum 1-3 years experience in a call center, customer service, accounts receivable, or financial services environment
• Bachelor's degree
• Strong interpersonal skills with ability to work in a team environment
• Ability to function in a Consumer business office environment and utilize standard office equipment
• Ability to lift a minimum of 25 lbs.
• Travel required on occasion

Benefits

• Paid time off
• Health insurance
• Retirement plan
• Other benefits not specified