Collections Specialist II

Proactively manage delinquent accounts by contacting Credit Union members, identifying potential risks, and providing repayment solutions. Contact members via phone, email, or text message to discuss their accounts and develop repayment plans.

Requirements

• Minimum 1-3 years experience in consumer loan product collections
• Understanding of accounting principles and business financial statements and tax returns
• Knowledge of credit procedures, policies, regulations, and laws, in addition to knowledge of bankruptcy and consumer law
• Strong interpersonal skills with ability to work in a team environment
• Ability to function in a Consumer business office environment and utilize standard office equipment

Benefits

• Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance