Civic Heart Community Services, originally founded as Families Under Urban and Social Attack in 1989 and rebranded as Change Happens! before adopting its current name, boasts a 33‑year track record of transforming the lives of vulnerable and disadvantaged populations across the region. The organization operates more than 25 programs staffed by 70+ employees, serving over 65,000 individuals each year through youth prevention and enrichment, housing for the homeless, health‑insurance enrollment, and workforce readiness for low‑income adults. Civic Heart’s holistic, evidence‑based approach also reduces recidivism, with programs like VOICES enrolling over 100 justice‑involved girls, 80 % of whom have remained offense‑free. Its integrated focus on social determinants of health, combined with a proven impact on public outcomes, positions Civic Heart as a distinctive leader in community‑based services.
The Case Manager is responsible for determining eligibility for client participation in coordinated services, conducting intake and assessment processes, developing individualized service plans, and documenting case notes and program activities.
Civic Heart Community Services, originally founded as Families Under Urban and Social Attack in 1989 and rebranded as Change Happens! before adopting its current name, boasts a 33‑year track record of transforming the lives of vulnerable and disadvantaged populations across the region. The organization operates more than 25 programs staffed by 70+ employees, serving over 65,000 individuals each year through youth prevention and enrichment, housing for the homeless, health‑insurance enrollment, and workforce readiness for low‑income adults. Civic Heart’s holistic, evidence‑based approach also reduces recidivism, with programs like VOICES enrolling over 100 justice‑involved girls, 80 % of whom have remained offense‑free. Its integrated focus on social determinants of health, combined with a proven impact on public outcomes, positions Civic Heart as a distinctive leader in community‑based services.
Metropolitan Family Services