Senior Helpdesk Engineer - Group Finance

We're Civica, a company that makes software to help deliver critical services for citizens worldwide. We're seeking a dedicated IT Helpdesk Engineer to provide exceptional technical assistance to our internal employees.

Requirements

• Proficiency in Microsoft Server and Client Operating Systems
• Proficiency in Microsoft/M365 Application Suite
• Familiarity with networking concepts and principles
• Expertise in Managing Anti-Virus Solutions
• Familiarity with FTP Administration, Microsoft Azure
• Familiarity with Active Directory and backup solutions
• Proven expertise in managing File Server and Share Administration
• Experience with Linux, Unix, and MacOS is a plus
• ITIL v3 qualification is preferred

Benefits

• Inclusive and safe work environment
• Flexible work options
• Days of Difference leave for volunteering
• Professional development opportunities