Operations Manager | Solar Campaign
ClearSourceMandaluyong, Philippines
Posted February 25, 2026
Full Time
About the Company
ClearSource is a customer experience company specializing in optimizing the entire customer journey from acquisition to lifecycle. We drive loyalty and engagement through outsourced customer care, advanced technology including AI/ML solutions, and consulting services. Our focus on exceptional experiences at every touchpoint sets us apart in the industry.
Job Description
The Operations Manager will oversee the performance and operations of the solar campaign, design KPI dashboards, conduct weekly reviews, and handle client requests and escalations.
Requirements
- Proven experience managing operations in a BPO, technical support, or solar-related campaign
- Strong leadership, coaching, and performance management skills
- Experience managing client relationships and escalations
- Data-driven mindset with strong KPI ownership
- Ability to work onsite and lead cross-functional teams