Technical Customer Support Engineer - APJ

ClickHouse is seeking a Technical Support Engineer to join its global Support Engineering team. The role will involve supporting and guiding customers via cases, chat, Slack, community, and meetings, and delivering excellent customer service as a first-line technical engineer and representative of ClickHouse.

Requirements

• Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
• Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
• Strong written and verbal English and German communication skills and the ability to work fully remote with reliable connectivity
• A mindset of teamwork, global engagement, empathy, and solving challenging problems
• The ability to build trusted relationships with colleagues, customers, and partners
• You are self-driven, curious, and eager to continuously learn and grow

Benefits

• Flexible work environment
• Healthcare
• Equity in the company
• Time off
• $500 Home office setup for remote employees
• Global Gatherings