We are currently seeking a new Customer Onboarding Specialist, Clio Work, to join our team in our Burnaby, Calgary or Toronto offices.
Requirements
- Legal training
- Understanding and communication of nuances of different legal work flows
- Customer-first mindset
- Excellent customer service
- Ability to teach complex skills
- Motivating others to acquire and use new knowledge
- Ability to break problems and processes into understandable chunks
- Experience in a fast-paced environment
- Managing multiple projects and competing priorities
- Well-organized, reliable, and resourceful
- Action-oriented with good independent professional judgment
- Ability to remain calm and polite under pressure
- Adaptable and open-minded
Benefits
- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program