Intermediate Customer Onboarding Specialist, Clio Work
ClioToronto, Ontario, Canada • Vancouver, British Columbia, Canada • Calgary, Alberta, Canada
Posted February 13, 2026
70200 - 95000 CAD
Full Time
About the Company
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Job Description
We are currently seeking a new Customer Onboarding Specialist, Clio Work, to join our team in our Burnaby, Calgary or Toronto offices.
Requirements
- Legal training
- Understanding and communication of nuances of different legal work flows
- Customer-first mindset
- Excellent customer service
- Ability to teach complex skills
- Motivating others to acquire and use new knowledge
- Ability to break problems and processes into understandable chunks
- Experience in a fast-paced environment
- Managing multiple projects and competing priorities
- Well-organized, reliable, and resourceful
- Action-oriented with good independent professional judgment
- Ability to remain calm and polite under pressure
- Adaptable and open-minded
Benefits
- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program
