Senior Customer Success Manager (EN + ES Language)
CloudtalkToronto, Ontario, Canada
Posted February 12, 2026
Full Time
About the Company
CloudTalk is a global SaaS scale-up with a mission to create a unified ecosystem for sales and customer service teams' communication.
Job Description
Senior Customer Success Manager role at CloudTalk, a global SaaS scale-up. Onboard, maximize adoption, and ensure long-term customer success. Work with cutting-edge AI products in a high-growth market.
Requirements
- Customer-first mindset
- Data-driven & analytical
- Technical aptitude
- Industry knowledge
- Proven experience in Customer Success/Support or Onboarding in a SaaS company
Benefits
- Personalized 1:1 Coaching
- Leaders Academy & Learning and Development Budget
- Unlimited Paid Time Off
- Home Office Budget
- Volunteering Days
- MacBook for work
- Recharge Fridays once per quarter
- Fitness Allowance
- Private HealthCare
- Referral bonuses
- Virtual & physical team buildings
- Company merchandise