Senior Customer Success Manager - Mid-Market

Join a global team as a Senior Customer Success Manager and lead customer adoption and long-term success for scale-up businesses. You'll be responsible for ensuring seamless renewals and expansion, and working with cutting-edge AI products in a high-growth market.

Requirements

• Customer-first mindset
• Data-driven & analytical
• Technical aptitude
• Industry knowledge
• Proven experience in Customer Success/Support or Onboarding in a SaaS company

Benefits

• 1-1 Coaching sessions with our resident communications advisor
• Leaders Academy & Learning and Development Budget
• Unlimited Paid Time Off
• Home Office Budget
• Volunteering Days
• MacBook for work
• Recharge Fridays once per quarter
• Fitness Allowance
• Private HealthCare
• Referral bonuses
• Virtual & physical team buildings
• Company merchandise