Senior Director, Services & Connected Platforms
CoatsLaVergne, TN, 37086
Posted March 3, 2026
Full Time
About the Company
Coats is a leading smart repair brand specializing in vehicle maintenance systems, service, and data to keep work flowing. We offer a comprehensive range of tire changers, wheel balancers, aligners, lifts, inspection technologies, and productivity solutions, all designed for ease-of-use and serviced by factory-trained technicians. Our focus on customer alignment ensures high-performing shops where people and technology seamlessly integrate.
Job Description
We are seeking a Senior Director, Services & Connected Platforms to shape, scale, and operate Coats' end-to-end Service organization, including Field Service, Connected & Digital Services, Spare Parts, Dispatch modernization, and Service-enabled commercial offerings.
Requirements
- Service Business Leadership & Strategy
- Connected Platforms & Data-Enabled Services
- Field Service Operations & Optimization
- Safety & Monetizable Service Offerings
- Marketing & Product Marketing Partnership
- Cross-Functional Leadership
