Business Development Manager - Industrial & Commercial Paint

The Industrial / Commercial Sales Representative is responsible for driving business development, cultivating strong customer relationships, and managing a defined sales territory. This role combines technical understanding with consultative selling to deliver tailored solutions for industrial and commercial clients.

Requirements

• Prospect, research, and identify new customer opportunities; plan and execute strategies to convert leads into business.
• Conduct market research to understand industry trends, competitor activity, and client needs within the territory.
• Maximize penetration of existing accounts by introducing additional services, solutions, and upgrade opportunities.
• Advance accounts to higher-value categories through consultative selling and value-based solutions.
• Attend trade shows, conferences, and training events to generate leads and expand professional networks.
• Develop and execute a business plan and professional portfolio to track and measure progress toward territory goals.
• Build and maintain strong, trusted relationships with multiple contacts at each account to preserve and expand business.
• Act as a technical consultant, educating customers on specifications, applications, and process improvements.
• Conduct on-site visits to measure, document, and assess project requirements for accurate quoting.
• Provide timely responses to customer inquiries, support requests, and service needs.
• Negotiate sales, pricing, and terms to reflect customer value while ensuring profitability.
• Follow up regularly with clients to ensure satisfaction and repeat business.
• Collaborate with internal teams to deliver complete and accurate quotes, orders, and project execution.
• Provide technical insight on industrial and commercial applications and solutions.
• Submit accurate documentation, specifications, and field information for customer solutions.
• Develop pricing strategies based on scope, quantity, purchasing patterns, and customer history.
• Support operations with accurate field measurements and project documentation.
• Assist in training and supporting team members with product knowledge and sales processes.
• Prepare regular sales reports, including pipeline forecasts and goal tracking.
• Maintain and update CRM systems to track customer activity, opportunities, and performance metrics.
• Submit expense reports, travel plans, and updates in a timely manner.
• Manage territory-related expenses responsibly, including travel and client-related costs.
• Communicate effectively with internal teams to align customer needs with company resources and processes.
• Serve as a collaborative and supportive team member, offering and accepting help as needed.
• Partner with vendors and teammates to strengthen client presentations and territory support.
• Share best practices, creative solutions, and market intelligence to drive team success.
• Demonstrate leadership by achieving sales goals and mentoring others in consultative selling techniques.

Benefits

• Health, Dental, Vision
• Retirement plan options