Customer Support Coordinator
Coherent Corp.Oregon, United States
Posted February 6, 2026
Full Time
About the Company
Coherent is a global leader in lasers, engineered materials and networking components, offering a comprehensive career development platform and competitive compensation program.
Job Description
The Customer Support Coordinator will receive customer requests, process sales and service order bookings, and reconcile orders to customer contracts. The role will work closely with various departments to ensure terms and conditions are met and provide timely order status and tracking information to customers.
Requirements
- Minimum 5 years of experience in Customer Service and Sales Support organization
- Strong knowledge of Service Repair, RMA fulfillment processes
- Oracle and Salesforce CRM experience preferred
- Proven Communication skills
- Demonstrated ability to problem solve and complete tasks in a timely manner
- Detail oriented and organized
- Exudes a professional presence and position
- Knowledge of reporting and dashboards
- Experience with international shipping methods, terms and exporting orders
- Experience with MS Office (Word, Excel, Outlook, etc.)
Benefits
- Paid time off
- Health insurance
- Retirement plan
