Engineer/Sr. Engineer, Global Customer Assurance
Colt Technology ServicesGurgaon, Haryana, India
Posted February 26, 2026
Full Time
About the Company
Colt is a global network, voice and data centre services provider that empowers people to thrive through intelligent solutions.
Job Description
Colt is looking for an Engineer/Sr. Engineer, Global Customer Assurance to deliver front-line call handling, L1/L2 fault isolation, and proactive ticket management for Colt IP services. The role requires a good understanding of IPVPN, Internet Services, and SDWAN services, and experience with Nokia, ALU, Juniper, and Cisco vendor equipment. The ideal candidate should have 2-6 years of experience in a relevant domain/team and be able to demonstrate capability to resolve incidents and enquiries.
Benefits
- Flexible working hours and the option to work from home
- Extensive induction program with experienced mentors and buddies
- Opportunities for further development and educational opportunities
- Global Family Leave Policy
- Employee Assistance Program
- Internal inclusion & diversity employee networks