Renewals Manager

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. We're looking for a Renewals Manager to own Growth renewals end-to-end, executing renewal transactions at scale while continuously improving how we manage renewals across a high-volume customer base.

Requirements

• 3-6+ years of experience in Renewals, Account Management, Customer Success, or Sales roles in SaaS
• Experience managing high-volume renewals in a Growth, SMB, or commercial segment
• Comfortable owning transactional processes while still thinking strategically about scale
• Communicate clearly and confidently with customers around pricing, contracts, and value
• Highly organized and able to manage competing deadlines and priorities
• Enjoy working cross-functionally to solve process and customer experience challenges
• Bring a data-informed mindset and are curious about what drives retention and churn
• Thrive in fast-paced, scaling environments

Benefits

• Competitive base compensation with meaningful equity ownership
• Health insurance including medical, dental, and vision, HSA and FSA
• Unlimited Paid Time Off
• Paid Company Holidays
• Work from home policy including a laptop and support for your home office needs
• Monthly Remote Stipend
• 401(k) self contribution
• Paid Family Leave
• Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle