Customer Success Consultant (SaaS)
Compass EducationDublin, Ireland
Posted March 24, 2026
Full Time
About the Company
Compass is a global provider of School Management Information Systems (MIS), supporting over 5,000 schools across Australia, Ireland, and the UK.
Job Description
Customer Success Consultant (SaaS) position at Compass in Dublin, Ireland. Deliver training and consultancy to schools to help them get the most from the Compass platform. Passionate about delivering excellent customer experiences and confident working with schools.
Requirements
- Customer-first mindset and passion for helping users succeed
- Confidence with public speaking and delivering training
- Strong communication and interpersonal skills
- Excellent organisation and time management
- Ability to work independently while collaborating with a wider team
- Strong problem-solving and troubleshooting skills
- Proactive mindset with the ability to think creatively
Benefits
- Flexible working culture
- Learning & Development opportunities
- 25 days Annual Leave + all statutory public holidays
- Employer pension contribution
- 24/7 access to Employee Assistance Program (EAP)
