Director of Dining Services - Pipeline Potential N

The Director of Dining Services is responsible for leading all aspects of dining operations at a private or independent K–12 school, ensuring outstanding service, exceptional food quality, and strong client satisfaction.

Requirements

• Provide leadership and direction for all food service operations, including student dining, catering, and special events.
• Build and maintain strong relationships with clients, school administrators, students, and guests to ensure exceptional service and satisfaction.
• Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and innovative culinary programs.
• Lead all financial aspects of the account, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.
• Ensure compliance with all food safety, sanitation, allergen, and regulatory protocols; champion a strong culture of safety for associates and guests.
• Conduct daily pre-service meetings to align the team on expectations, service standards, and operational updates.
• Lead recruitment, onboarding, scheduling, training, and performance management for dining associates.
• Conduct mid-year and annual performance reviews; provide mentorship, coaching, and professional development opportunities.
• Drive participation and engagement through marketing, menu innovation, promotional events, and catering showcases.
• Ensure high standards of service, cleanliness, and presentation across all dining venues.
• Uphold contract requirements, performance metrics, and service-level agreements (SLAs) as outlined in the client contract.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave