Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. We invest in our ambassadors to attain their career aspirations and provide comprehensive benefits.
Requirements
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings
- Ability to move & lift conference furniture up to 50 lbs.
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance related reports
- Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipates customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a clean, functional & organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- Conduct opening and closing walkthroughs when business requires
- Other duties as assigned
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
