Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. The Hospitality Coordinator will provide high-level internal and external customer support, maintain a clean and welcoming atmosphere, and coordinate conference rooms and events.
Requirements
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings
- Coordinate conference room setups for both new and ongoing meetings
- Ability to move & lift conference furniture up to 50 lbs
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance related reports
- Basic knowledge of equipment troubleshooting
- Greet employees and visitors, welcome visitors with a smile, and maintaining eye contact through the entire interaction
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipates customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
- Kitchen Areas – Maintain a clean, functional & organized appearance, ensure the sink is clutter free and the dishwashers are being effectively utilized
- Maintain a strong awareness of business activity and communicate all updates with your team members
- Communicate and interact effectively with all other departments
- Performs daily quality assurance checks for pantry and conference rooms
- Setup/breakdown conference rooms, prepare for weekly townhall
- Snack inventory reporting
- Be the floor ambassador
- Conduct opening and closing walkthroughs when business requires
- Other duties as assigned
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
