Customer Success Manager
COMPLYLondon, England
Posted March 3, 2026
Full Time
About the Company
COMPLY is a leading provider of compliance solutions for financial services firms. Through technology, consulting, and education, they help clients navigate complex regulatory environments, including SEC, FINRA, FCA, and state regulations. With expertise in technology enablement and compliance protocols, COMPLY supports over 5,000 clients globally across investment banks, private funds, broker-dealers, and more.
Job Description
Customer Success Manager at Comply, a leading provider of compliance SaaS and consulting services for the global financial services sector. The role involves developing customer relationships, managing customer journeys, and driving value and outcomes for customers.
Requirements
- 3+ years' experience in a Customer Success or Account Management role
- Financial services or compliance experience a plus
- Ability to manage influence through persuasion, negotiation, and consensus building
- Strong empathy for customers AND passion for revenue and growth
- Analytical, organized, process-oriented, and proactive mindset
- Excellent communication, presentation, and problem-solving skills
Benefits
- Equal Opportunity Employer
- Excellent communication, presentation, and problem-solving skills
- Strong empathy for customers AND passion for revenue and growth
