Technical Support Engineer I

Become a Technical Support Engineer I and help shape the future of e-health with CompuGroup Medical. As a Technical Support Engineer, you will respond to incoming calls, troubleshoot and resolve customer requests, and work with our team to create internal training and documentation.

Requirements

• Minimum of two years providing technical hands-on support in a professional hardware or software environment.
• Technical knowledge of CGM Software and Hardware Requirements.
• Technical knowledge of Microsoft operating systems (Windows workstation and Server)
• Technical knowledge of Microsoft SQL in the following areas: database backups, basic table navigation, running traces, executing stored procedures, basic SQL scripts, and performance monitoring.
• Ability to troubleshoot, and understand networking as pertains to a SQL server environment, web services, and various peripherals.
• Working knowledge of Terminal Services, Citrix, Cisco routing and VPN configuration.

Benefits

• Medical, Dental and Vision
• 401k with employer matching
• Personal Time Off