Customer Success Manager

Comulate is transforming the insurance back office with AI, and we're hiring a Customer Success Manager to join our growing customer operations teams. The role involves partnering with customers to maximize their success post-sale, developing deep relationships, and advocating for customer needs internally.

Requirements

• 2+ years of experience serving mid-market companies in a B2B across support, success, and implementations
• Creating efficient & repeatable processes to build personal relationships with dozens of customers, while minimizing administrative overhead
• Being detail-oriented and using communication to build trust with customers and the team

Benefits

• Competitive base salary and generous equity
• Generous medical, dental, and vision benefits
• 401K plan enrollment
• Flexible time-off policy
• Lunch & dinner every day
• Paid parental leave
• Company outings and offsites