2025 Training and Quality GVPAD – Training Supervisor

The Supervisor Training assists with the analysis, scheduling, and implementation of classroom training to ensure superior workforce preparation, and cultivates client and departmental relationships to reduce costs and improve performance.

Requirements

• Analyzing, scheduling, and implementing classroom training
• Cultivating client and departmental relationships
• Developing a department of well-trained professionals
• Conducting Train-the-Trainer sessions
• Coordinating with Quality Supervisor and Operations on consistency issues
• Maintaining consultant training schedule
• Cultivating relationships with Training Manager, Operations, and other Convergys managers and supervisors