Back-office Customer Support Specialist with German - Top E-commerce Company

We are assembling a dedicated team for a leading company in the retail industry, focused on providing top-quality, empathetic, and accurate customer support.

Requirements

• Fluent German (C1) and English (C1) – both written and spoken.
• Excellent communication skills and the ability to clearly explain solutions.
• Strong analytical and problem-solving mindset.
• Patience, empathy, and emotional resilience.
• Typing speed of 150+ keystrokes per minute and solid computer literacy.

Benefits

• Competitive salary
• Relocation support
• Help with obtaining the required work permits.
• Private healthcare by LuxMed
• MyBenefit with monthly budget
• Private life insurance
• MultiSport
• Fruits on Wednesdays
• Pizza Days
• Talent Development Program
• CNX Academy
• CNX University
• Refer a friend: bonus for recommending a friend