Customer Service Rep - Banking (On-Site)
ConcentrixNova Scotia, Canada
Posted May 27, 2026
33500 - 33500 CAD
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels, delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. The role offers career growth and personal development opportunities, with training, technologies, and continuing support to succeed. Concentrix invests in its game-changers, infrastructure, and capabilities to ensure long-term success for both teams and customers.
Requirements
- 18 years of age with a High School diploma/GED
- 1 year of customer service experience required and experience in contact center is a plus.
- Proficiency in fast-paced multi-tasking
- Able to speak, write and understand English which will be confirmed by an assessment
- Eagerness to learn new technologies
- Proficiency in fast-paced multi-tasking
- Personal qualities/skills important to the role (tech, service, etc)
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program (EAP)
- registered retirement savings plan
- paid time off and holidays
- paid training days
- DailyPay enrollment option to access pay 'early', when you want it
- Lucrative employee referral bonus opportunities