Director, Customer Success
CongaBoston, Massachusetts, United States • Houston, Texas, United States • Denver, Colorado, United States
Posted April 27, 2026
120000 - 200000 USD
Full Time
About the Company
Conga is a community-driven company that values individual and team development, with a focus on innovation and growth.
Job Description
Conga is seeking a Director of Customer Success to lead a team of Enterprise and Strategic CSMs, guiding how they partner with complex organizations and ensuring measurable, verified outcomes for Fortune 100, 200, and 500 customers.
Requirements
- 10+ years managing large, high-value, complex books of business within a SaaS environment
- Proven experience working with Fortune 100, 200, and 500 companies
- Strong ability to articulate product and financial value to executive-level customers
- Innovative thinking and problem-solving skills
Benefits
- Medical and dental insurance
- Variable incentive pay component
- Flexible work options
- Full range of benefits
