Customer Support
ConnecteamFlorida, United States • New York, New York, United States
Posted September 29, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a rapidly growing startup focused on changing the employee experience. They are seeking a Customer Support Advocate to effectively communicate with clients, troubleshoot issues, and enhance customer satisfaction. The role involves providing excellent customer service and collaborating with the Customer Success team.
Requirements
- 1+ year of customer support experience
- Excellent written and verbal communication skills
- Service-oriented with a can-do attitude and strong problem-solving skills
- Tech-savvy and a Startup mentality
- Team player with time management skills
- Positive attitude, empathy, and high energy
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range