Customer Support
ConnecteamChapel Hill, North Carolina, United States • College Station, Texas, United States • Columbia, South Carolina, United States • Colorado, United States • Florida, United States • Utah, United States • Athens, Georgia, United States
Posted September 29, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup focused on improving the employee workforce experience. They offer a platform for business management and provide a remote work model. They are expanding to a new location in NY and are seeking a Customer Experience Advocate to effectively communicate with clients, troubleshoot issues, and enhance customer satisfaction.
Requirements
- At least 1 year of experience in a customer support role or client facing environment.
- Excellent written and verbal communication skills.
- Tech-savvy with a Startup mentality.
- Strong problem-solving skills.
- Team player.
- Positive attitude and high energy.
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range