Customer Support
ConnecteamNew York, New York, United States • Australia
Posted September 29, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup focused on changing the employee experience with their mobile and low-tech platform. They are seeking a Customer Support Advocate to communicate with clients, troubleshoot issues, and enhance customer satisfaction in a dynamic environment. The role involves direct customer interaction, problem-solving, and contributing to a positive team culture.
Requirements
- At least 1 year of experience in a customer support role or client-facing environment.
- Superb written and verbal communication skills.
- Service-oriented personality with a can-do attitude and strong problem-solving skills.
- Tech-savvy with a Startup mentality.
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range