Customer Support
ConnecteamColorado, United States • College Station, Texas, United States • Columbia, South Carolina, United States • Florida, United States • Utah, United States • Athens, Georgia, United States
Posted September 29, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup focused on helping mobile and low-tech employees thrive. They are seeking a Customer Support Advocate to effectively communicate with clients, troubleshoot problems, and enhance customer satisfaction, utilizing a live feedback system to improve their service. The role offers a remote working model, comprehensive training, and a supportive company culture.
Requirements
- At least 1 year of experience in a customer support role or client facing environment.
- Superb written and verbal communication skills.
- Service-oriented personality with a can-do attitude.
- Tech-savvy with a Startup mentality.
- Team player with a positive attitude and high energy.
- Independency and time management skills.
- Must be remote.
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range