Director of Success

We are seeking a Director of Success to own the post-onboarding stage for our mid-market enterprise and strategic accounts, focusing on driving long-term retention, product adoption, and customer satisfaction.

Requirements

• 3-5 years in managing Customer Success teams, preferably in a SaaS environment
• Extensive experience in implementing products in large organizations
• Proven success in managing large, complex customer relationships and improving customer retention and product adoption

Benefits

• Medical coverage
• Insurance plan
• Paid time off for vacation, sick days
• 401(k)