Customer Success Director
impact.comNew York, New York, United States • Santa Barbara, California, United States
Posted October 14, 2025
110000 - 135000 USD year
Full Time
About the Company
impact.com is the world's leading partnership management platform, transforming how businesses manage and optimize partnerships across various sectors including rewards affiliates, influencers, B2B, and more. The company offers a powerful, purpose-built technology that simplifies the creation, management, and scaling of partnerships with trusted brands and communities. impact.com stands out by providing comprehensive solutions such as marketing SaaS technology, partner management software, call tracking, multi-source attribution, media management, buyer journey insights, and ad fraud detection, driving revenue growth for global enterprises like Walmart, Uber, and Lenovo.
Job Description
impact.com is seeking a Customer Success Director (CSD) to manage and grow enterprise-level client relationships and ensure productive partnerships with top clients. This role requires a strong understanding of the digital ecosystem and the ability to leverage technology solutions to build successful marketing campaigns. The company is a leading commerce partnership marketing platform transforming the way businesses grow by enabling authentic relationships.
Requirements
- 5+ years Account Management or Customer Success experience, preferably B2B
- Bachelor's Degree (Business, Marketing or related field a plus)
- Strong understanding of the digital marketing ecosystem
- Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
Benefits
- Strong extended health benefits
- Insurance coverage
- Health Care Spending Account
- Employee Assistance Programs
- Flexible Working
- Health and Wellness
- Parental Support
- Technology Financial Support
