Enterprise Customer Success Manager
ConnecteamChapel Hill, North Carolina, United States • College Station, Texas, United States • New York, New York, United States • Columbia, South Carolina, United States • Colorado, United States • Florida, United States • Utah, United States • Athens, Georgia, United States
Posted September 3, 2025
100000 - 120000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is seeking an Enterprise Customer Success Manager to oversee their Large and Enterprise customers. The role focuses on ensuring customer success through value realization, tailored solutions, and innovative strategies. It involves providing customer support, analyzing data, staying current on industry trends, and collaborating within internal teams. The position is fully remote.
Requirements
- Develop and execute customer success plans
- Consult with customers to solve problems and achieve goals
- Analyze data to track customer progress
- Stay up-to-date on industry trends
- Collaborate with other departments
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- 401(k)
- Salary range