Director of Success
ConnecteamTexas, United States
Posted February 11, 2026
170000 - 200000 USD
Full Time
About the Company
Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees.
Job Description
We are seeking a Director of Success to lead our post-onboarding stage for mid-market enterprise and strategic accounts. The ideal candidate will have 3-5 years of experience in managing Customer Success teams and a proven track record of driving long-term retention, product adoption, and customer satisfaction.
Requirements
- Ownership of Post-Onboarding Stage
- Team Leadership
- Customer Retention & Expansion
- Product Adoption & Implementation
- Customer Journey Management
- KPI Monitoring
- Cross-Functional Collaboration
- Process Optimization
- Customer Advocacy
- Market Knowledge
Benefits
- Medical coverage
- Insurance plan
- Paid time off for vacation, sick days
- 401(k)