Workday Support Analyst - HCM
Consumer direct care networkUnited States
Posted April 8, 2026
75000 - 85000 USD
Full Time
About the Company
Consumer Direct Care Network is a home and community-based services provider that assists older adults and individuals with disabilities and impairments to continue to live their lives independently in their own homes and communities.
Job Description
The Workday Technical Support Analyst is responsible for documenting, supporting, improving, and providing training on IT systems, IT processes, and business processes. The Workday Technical Support Analyst III fosters the professional development of the Workday team and assists team members in problem-solving and decision-making.
Requirements
- Demonstrate high-level problem-solving and decision-making skills
- Effective written and verbal communication at both a technical and a simplified level
- Expert proficiency in reading and understanding data to formulate and educate on current trends
- Promptly address and resolve incoming tickets and requests within agreed-upon time frames while analyzing trends and anomalies to identify areas for improvement
- Lead and mentor junior team members, providing guidance, support, and expertise to help them develop their skills
Benefits
- Medical, Dental, and Vision Insurance
- Vacation accrued at 3.07 hours per pay period to use when accrued
- Two Paid Floating Holidays
- Nine Paid Federal Holidays
- Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
- Instant Earnings Option
- 401(k) Retirement plan & discretionary company match
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital benefits
- Short and Long-Term Disability
- Paid Parental Leave
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance
