Contact (Call) Center Representative
Consumers Credit UnionIllinois, United States
Posted March 25, 2026
33340 - 50020 USD
Full Time
About the Company
Consumers Credit Union (CCU) is a certified Great Place to Work, with $4.3 billion in assets and serving over 272,000 members.
Job Description
Contact Center Representative job at Consumers Credit Union, with no late evenings, Saturdays, Sundays, or major holidays required, providing amazing customer service, with a well-established career path, and opportunities for rewards, recognition, and advancement.
Requirements
- Assist members over the phone regarding questions they have about Credit Union products and services
- Provide prompt, positive and informative service to our members
- Meet or exceed individual service and productivity goals by delivering a great customer experience, following the interaction review guidelines, and creating a one-stop resolution
Benefits
- Medical (High Deductible, HMO and PPO)
- Dental
- Vision
- Spending accounts
- Short-term disability
- Long-term disability
- Life insurance
- 401(k) savings plan
- Pension plan
