Contentful is seeking a highly collaborative leader to drive both the strategy and tactical execution of our Marketing Operations function. Reporting to the VP of Performance and Growth, you’ll be responsible for optimizing our marketing technology and building the data processes that fuel the marketing team.
Requirements
- 10+ years of Marketing Operations / Revenue Operations / Marketing Analytics experience, including experience leading and managing teams.
- Deep knowledge of marketing automation and lifecycle operations; strong hands-on experience with Marketo preferred.
- Experience in B2B SaaS, ideally within scaling, high-growth organizations where processes and systems needed to mature quickly.
- Strong understanding of marketing data, measurement, and reporting—able to translate quantitative insights into operational changes and business outcomes.
- Expertise building and improving lead management practices including routing, scoring, and lifecycle stage definitions; comfortable evolving models as strategy, segments, and channels change.
- Proven ability to manage complex cross-functional projects involving multiple stakeholders, integrated systems, and defined KPIs.
- Deep understanding of the B2B demand funnel, programs, and metrics that drive revenue with experience reporting on performance and driving optimizations.
- Familiarity with modern martech and related tooling (e.g., intent, enrichment, chat/conversational, ABM platforms); experience evaluating and implementing tools is a plus.
- Knowledge of compliance, data privacy, and governance practices including GDPR; experience implementing appropriate marketing compliance programs.
- Demonstrated critical thinking and decision-making skills to navigate ambiguity, resolve issues, and advocate for your team.
- Excellent communication, interpersonal, and project management skills; able to align technical and non-technical stakeholders.
Benefits
- Stock Options
- Comprehensive healthcare package
- Fertility and family building benefits
- Paid time off
- Company paid parental leave
- Annual education budget
- Wellbeing stipend
- Communication stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend
