Customer Success Manager, Scaled Programs
ContentsquareNew Jersey; Boston, Massachusetts; Atlanta, Georgia; Washington, D.C; Miami, Florida; Austin, Texas; Dallas, Texas; Chicago, Illinois; New York, New York
Posted April 2, 2026
60000 - 70000 USD
Full Time
About the Company
Contentsquare is a global leader in experience analytics.
Job Description
Customer Success Manager, Scaled Programs position at Contentsquare, a global leader in experience analytics, with a remote location in various US cities. The role involves managing a portfolio of 80-150 customer accounts, driving customer retention and value realization, and executing complex renewal transactions.
Requirements
- Proven customer success or account management experience managing portfolios of accounts independently
- Strong communication and influence skills
- Advanced proficiency with technology and systems
- Strong analytical and problem-solving skills
- Self-directed and proactive with the ability to work independently
Benefits
- Virtual onboarding
- Hackathon
- Opportunities to interact with team and global colleagues
- Work flexibility
- Generous paid time-off policy
- Lifestyle allowance
- Stock options
