Manager, Customer Adoption & Advocacy

We're seeking a Manager, Customer Adoption & Advocacy to lead the Customer Adoption & Advocacy function across our Digital Experience Platform. The ideal candidate will define how customers realize value, accelerate adoption, and grow into champions who advocate for Contentstack within their organizations and across the industry.

Requirements

• 6–10 years of experience driving customer adoption, advocacy, and customer expansion in a SaaS environment
• Proven track record building scalable customer programs that drive measurable results (adoption, retention, advocacy and expansion)
• Strong ability to translate customer data and insights into impactful customer marketing strategies
• Skilled at customer storytelling—beyond traditional case studies—to highlight business outcomes and innovation
• Proven experience as an excellent people manager
• Exceptional relationship management skills and the ability to inspire customers to become brand ambassadors

Benefits

• Interesting Work
• Tribe Vibe
• Bragging Rights
• One Team One Dream