Order Management Analyst / Specialist
ContinentalTaguig, Philippines
Posted March 19, 2026
Full Time
About the Company
Continental is a global technology leader specializing in sustainable and connected mobility solutions for vehicles, machines, traffic, and transportation. Founded in 1871, the company offers a wide range of products including tires, software development, automated driving systems, and blockchain services. With annual sales of €41.4 billion and a workforce of around 200,000 employees across 56 countries, Continental is committed to delivering safe, efficient, intelligent, and affordable technologies that drive innovation in the automotive and industrial sectors.
Job Description
The Order Management Analyst / Specialist will manage queues and cases from Salesforce.com, answer customer inquiries, and ensure order fulfillment. They will also handle claims, make outbound calls, and provide product recommendations to customers. The role requires strong analytical and communication skills, as well as experience in customer service, order management, or supply chain roles.
Requirements
- Bachelor's degree or equivalent
- 2-5 years of experience in Customer Service, Order Management or Supply Chain roles
- Order Management or Supply Chain Management experience required
- At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance